At Renovator Hub Pte Ltd, in order to ensure that we provide you with the best services and most comprehensive solutions possible, we have a complete process flow which we adhere strictly to. Our workflow guarantees a high level of professionalism and meticulousness, and is one of the keys to Renovator Hub Pte Ltd’s enduring success.
When you contact us, whether it is by walk-in, telephone, fax or electronic means, our team of knowledgeable sales staff are always on hand to answer any of your queries. We know that the human element is always important, and so, our first priority would be to arrange for a customer meeting face-to-face in order for us to better understand your needs and requirements.
Following the meeting, this is where Renovator Hub will kick into high gear, by forwarding the results of our discussion to our designers and quantity surveyors. Our designers are responsible for conceptualising a preliminary design and layout plan, while our quantity surveyors will provide suggestions for construction materials and arrive at a base quotation.
The second meeting between our sales team and you would involve the presentation of the provisional design and quotation. You can request for any amendments to be made during that time, or should all be acceptable, you may accept and sign off the design and quotation.
Once that is done, our in-house designers will take over and provide detailed blueprints for your project. Our blueprints are comprehensive and include furniture/fittings layouts, air conditioner plans, sprinkler plans, ceiling plans, elevations (if any) and a materials specifications chart. Two sample boards will be provided, complimentary from Renovator Hub Pte Ltd.
Our surveyors will then undertake to set up a meeting with the outlet management to finalise details such as fire route legislation, utility layouts and other building requirements. Only when the plan is fully completed and comprehensive will we arrange for a third meeting with you. This meeting involves finalising the design and quotation details with you, deciding on the work commencement date and the acknowledgement of the contract.
After this, you can sit back and relax while Renovator Hub does all the work for you. Our team will be led by a surveyor, a carpentry supervisor and an interior coordinator to ensure that your design will turn out exactly the way you wanted it to be. All three team leaders will also be in charge of running a combined project complete finalisation check to ensure that everything has been constructed the way it should be. Part of the guarantee includes making sure that the project is completed on time, and to your specifications and satisfaction.
Throughout the entire process, our sales team will be on hand to act as your liaison with the rest of Renovator Hub, ensuring that you only need to be liaising with one contact person.
We hope that our defined process flow will go a long way in reassuring you that Renovator Hub Pte Ltd is your choice for all your interior design needs. Should you have any queries, feel free to contact us for a no-obligations chat.